FAQ
Below are frequently asked questions about our products, shipping, and other information. If you still have questions, please contact customer service.
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Below are frequently asked questions about our products, shipping, and other information. If you still have questions, please contact customer service.
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All of our Gels & Syringe Refills are FDA registered & manufactured in NSF ISO Certified facilities. They only contain ingredients that are proven safe for your enamel. We do not use any harsh abrasive ingredients in our Gels & Refills.
We recommend purchasing syringe refills for your iSmile Whitening Systems every 2-5 months depending on your lifestyle. Soda, coffee, tea, wine & smoking cigarettes can cause your teeth to stain more quickly. By using your Whitening System regularly, you can maintain your smile while preventing future stains from occurring.
All of our iSmile Syringe Refills come with 3 x 3mL Syringes which can be used to replace your empty syringes from your iSmile Whitening System. Each syringe contains around 7 treatments when used as directed.
Our Peroxide Gels & Syringe Refills, when used as instructed, should not cause any issues with sensitivity. If you do experience some sensitivity while using your Peroxide Gels & Syringe Refills, just skip your next application to let the sensitivity subside. You can also try using less gel to your mouth tray when using your Whitening System.
We do not recommend ingesting any of the gel from our Gel & Syringe Refills, but you should not experience any ill effects if a small amount is ingested.
All of our Gel & Syringe Refills have been infused with peppermint oil, giving them a fresh, clean peppermint taste.
We DO NOT recommend our Peroxide Gel & Syringe Refills for pregnant or breast feeding women as they contain peroxides.
We DO NOT recommend our Peroxide Gel & Syringe Refills for anyone under the age of 16.
Our iSmile Gel & Syringe Refills will only whiten real, natural teeth. They have not been formulated to whiten dental work. Although our Gel & Syringe Refills are completely safe and will not damage your dental work, they may cause uneven whitening if you do choose to use them.
All of our orders are shipped directly to you at no charge from our office in Fort Lauderdale, FL. Free Shipping takes between 4-7 working days delivered anywhere in the USA. But we do also offer an express 1-3 day option for a small fee of only $5.95.
We have absolute confidence in providing the best at home teeth whitening and oral hygiene products. That's why have a 100% Results or Money Back Guarantee. RETURN INSTRUCTIONS